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"Having spent the morning at Jaynie’s presentation today at Newcastle, im so pleased i have at least 10 hours to calm down otherwise i would not sleep. I have never, ever received a presentation that has pricked so much inspiration. You mention the AHA moments, well, i found lots during your presentation. I cannot wait to purchase your books as I feel I can learn so much more. 25 years thinking i was good at my job only means after I read you books and indeed implement what you say will make better. I often read, "Who would you like to be stuck in a lift with", my answer now is Jaynie Smith, i could listen to you for ever."

Nick Megson, Commercial Director – Reprotec Uk Limited

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